Design and Develop case management Applications and electronic
filling,
processing and transferring of legal documents to courts and
parties using
ASP/Dot Net, MS Visual Studio and Crystal Reports.
MINIMUM REQUIREMENTS
Bachelor of Science – Computer Science.
5 years as Programmer/Analyst or Software Engineer.
MFC and C++,Visual Basic and Visual Basic dot net.
Installing/administering/supporting MS SQL Server.
Designing and converting databases to SQL Server.
Working in Microsoft transaction server.
Experience using MS Developer Studio.
Internet Information Server, ASP/ dot Net.
Crystal Reports.
Technical Support
Skills:
Unix, Linux, Dos, Windows 95, Windows 98, Windows 2000 and Windows XP
experience.
Hardware experience.
IBM AS 400 experience.
This position provides multi level technical support for a
desktop
application, and fixing software and hardware issues such as
Windows 2000/XP
problems.
Essential Functions:
Candidate will resolve customer problems via the telephone,
WEB, E-mail,
Chat or Auto- support (Automated E-mail response system) and be
responsible
for addressing customer technical issues through the use of
technical
expertise, knowledge base, and any tools which provide for the
customer's
success.
Will initiate, track, and resolve customer's technical issues
and address
them immediately or escalate the case to the appropriate level
of support.
Will partner with other technical staff members in support of
various
processes of the case management cycle and other functions that
may be
assigned.
Requirements
Candidate must be willing to travel (50% or more).
Candidate must be a good listener, creative, intuitive, a
problem solver,
and able to generalize and handle ambiguity.
Candidate's
interpersonal
skills include independence, team player, adaptive, personable,
self
confidence and the ability to manage stress.
Candidate should be self-motivated, a self-learner, customer
oriented,
resourceful, enthusiastic and welcomes a challenge.
Software Engineer